Privacy Policy

Introduction

Happy Cactus Cleaning Service is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you visit our website or use our services.
If you have any questions about this Privacy Policy, please contact us at HappyCactusCS@gmail.com.

This policy applies only to our website. If you access another website through a link on ours, please review that site’s privacy policy, as we have no control over it.

Information We Collect

We collect personal and non-personal information in the following ways:

  • Information you provide when filling out forms on our website, scheduling a service, subscribing to updates, or contacting us.

  • Booking and payment details submitted through our booking platform (BookingKoala).

  • Records of communication, including messages, inquiries, and service requests.

  • Automatically collected information, such as your IP address, browser type, device information, and pages visited on our website.

We do not knowingly collect personal information from children under 13 years old. Our website and services are intended for general audiences and are not directed toward children. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will delete that information promptly.

Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience and website performance.
We may also use third-party tools such as Google Analytics and Google Ads to analyze traffic, track performance, and deliver relevant advertisements.

You can disable cookies through your browser settings at any time. Doing so may limit some features of the website.

How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and manage cleaning services.

  • Process payments and send confirmations or receipts.

  • Communicate with you about appointments, inquiries, or support.

  • Send occasional updates or reminders.

  • Improve our website, services, and marketing performance.

  • Comply with legal obligations and protect against fraud or misuse.

Marketing and Communication

By providing your email or phone number and opting in, you agree to receive occasional promotional emails or SMS messages from us.
You may unsubscribe or opt out at any time by following the instructions in our messages or contacting us directly.

How We Store and Protect Your Data

Personal information collected by Happy Cactus Cleaning Service is stored securely on servers located in the United States.
We use BookingKoala to manage bookings and Stripe to process payments—both services maintain high security and data protection standards.

We take appropriate technical and organizational measures to safeguard your personal data. However, no online transmission or storage method can be guaranteed to be 100% secure.

Sharing Your Information

We do not sell or rent your personal information.
We may share limited data with trusted third parties only when necessary to:

  • Process bookings and payments

  • Send communications

  • Analyze website performance

  • Comply with legal or regulatory obligations

These third parties are required to keep your information confidential and use it only for the intended purpose.

Your Rights

You may contact us at any time to:

  • Request access to or correction of your personal information

  • Withdraw consent for marketing communications

  • Ask questions about how your data is handled

Please email us at HappyCactusCS@gmail.com for any such requests.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page. By continuing to use our website after changes are posted, you agree to the revised policy.

Your Consent

By using our website, you consent to the terms of this Privacy Policy. If you do not agree with this policy, please discontinue use of the website.